Privacy policy

Last updated: May 2026

This Privacy Policy describes how RetroPixel ("we," "us") collects, uses, and shares personal information when you visit theretropixel.com or place an order.

1. INFORMATION WE COLLECT

  • Identifiers: name, email, shipping and billing address, phone number.
  • Commercial information: order history, products viewed, store credit balance.
  • Internet/network activity: IP address, browser type, device, pages visited, referral source, interactions with marketing emails.
  • Payment information: processed by our payment provider; we do not store full card numbers.

2. HOW WE USE INFORMATION

  • To process and fulfill orders, including communication with our fulfillment partners.
  • To communicate about orders, support, store credits, and (with your consent) marketing.
  • To prevent fraud and secure the site.
  • To comply with legal obligations and enforce our Terms.
  • To improve our products, services, and site experience.

3. SHARING We share information only with:

  • Service providers (payment processors, fulfillment partners, shipping carriers, email service, analytics, advertising platforms) under contractual confidentiality.
  • Legal authorities when required by law, subpoena, or court order.
  • Successors in a merger, acquisition, or asset sale.

We do not sell personal information for monetary consideration. We may share limited identifiers with advertising partners (such as Meta, TikTok, Google) for cross-context targeted advertising, which under California law and similar state laws may be considered "sharing." You may opt out as described in Section 6.

4. COOKIES AND TRACKING We use cookies and similar technologies for site functionality, analytics, and advertising. You may control cookies through your browser settings or via the privacy controls available in the footer of our site.

5. DATA RETENTION We retain personal information as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce our agreements.

6. YOUR RIGHTS Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others as applicable), you may have the right to:

  • Know what personal information we collect and how we use it.
  • Access or receive a copy of your personal information.
  • Correct inaccurate personal information.
  • Delete personal information, subject to legal exceptions.
  • Opt out of "sale" or "sharing" of personal information for cross-context behavioral advertising.
  • Non-discrimination for exercising your rights.

To exercise these rights, email support@theretropixel.com with the subject "Privacy Request" and the email address associated with your account or order. We will respond within 45 days. We may verify your identity before processing the request.

7. CHILDREN The site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at support@theretropixel.com and we will delete it.

8. GEOGRAPHIC SCOPE The site and its services are directed only to residents of the United States. We do not market or sell to residents of the European Union, the United Kingdom, or other jurisdictions outside the US. If you are located outside the US, do not use the site or place orders.

9. SECURITY We use commercially reasonable measures to protect personal information. No system is 100% secure; we cannot guarantee absolute security.

10. CHANGES We may update this Privacy Policy. The updated version takes effect upon posting.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@theretropixel.com or contact us at 1209 Mountain Road Place Northeast ste r, Albuquerque, NM, 87110, US For the purpose of applicable data protection laws, we are the data controller of your personal information.